Refund & Returns Policy

Overview

• Our refund and returns policy lasts 15 days. If 15 days have passed since your purchase, we can’t offer you a full refund or exchange.
• To be eligible for a return, your item must be unused and in the same condition that you received it, and in the original packaging.
• Additional non-returnable items:
  
  • • Gift cards
    • Any items purchased at a Sale or Clearance price are ineligible for return.

• There are certain situations where only partial refunds may be granted:

  • Items with obvious signs of use

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 15 days after delivery

Return Procedure

Follow the steps below to initiate the return procedure.

1. Fill out our Contact Us form with a description of the issue.
   • Be sure to include your order number so that we can locate your order. 
2. If your return is accepted we will send you a return shipping label along with instructions on how and where to send your package.
   • Please note that items sent back without first requesting a return will not be accepted and we will not issue a refund for those items. 
3. We will notify you once we have received and inspected your return, to let you know if the refund was approved.
   • If approved, we will initiate a refund on your original payment method within two (2) business days. 
   • Please remember it can take some time for your bank or credit card company to process and post the refund after we process the refund.
   • If more than 15 business days have passed since we’ve approved your return, please contact us at hello@whisperingartistry.com. 

You can always contact us with any return or refund questions that you have using our Contact Us form or by email at  hello@whisperingartistry.com.