Refund & Returns Policy

Overview

• Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
• To be eligible for a return, your item must be unused and in the same condition that you received it, and in the original packaging.
• Additional non-returnable items:
  
  • • Gift cards
    • Any items purchased at a Sale or Clearance price are ineligible for return.

• There are certain situations where only partial refunds may be granted:

  • Items with obvious signs of use

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Return Procedure

Follow the steps below to initiate the return procedure.

1. Fill out our Contact Us form with a description of the issue.
   • Be sure to include your order number so that we can locate your order. 
2. If your return is accepted we will send you a return shipping label along with instructions on how and where to send your package.
   • Please note that items sent back without first requesting a return will not be accepted and we will not issue a refund for those items.
3. We will notify you once we have received and inspected your return, to let you know if the refund was approved.
   • If approved, we will initiate a refund on your original payment method within two (2) business days.
     
     Please remember it can take some time for your bank or credit card company to process and post the refund after we process the refund.
   • If more than 15 business days have passed since we’ve approved your return, please contact us at [email protected]. 

You can always contact us with any return or refund questions that you have using our Contact Us form or by email at  [email protected].